Gift Card That Works Both in the US and Indonesia: The Complete Guide

Gift Card That Works Both in the US and Indonesia: The Complete Guide

Have team members or clients spread across the US and Indonesia? You're not alone.

Many companies operate globally today—but when sending rewards or thank-you gifts, complications arise quickly. Most US or Indonesian gift cards only work locally, tied to their currencies (USD vs. IDR), merchants, or payment systems. For example, a US Amazon gift card won't work on Tokopedia, and many Indonesian brand cards like Matahari or GrabGifts can't be redeemed stateside.

The challenge: Finding one gift card that recipients in both the US and Indonesia can use seamlessly. This guide breaks down why most merchant-specific gift cards fail across borders—and spotlights solutions like the Toasty Choice Card—that make US-Indonesia rewards easier than ever.

Global Gift Card Limitations

Gift cards rank among the top ways to reward employees and customers worldwide—but few manage international redemptions effectively. Most US or Indonesian cards remain region-locked, issued in local currencies (USD vs. IDR), and limited by brand policies or payment networks.

For example, American-issued cards stick to USD and US merchants, while Indonesian gift cards use IDR through local gateways. A US prepaid Visa often fails on Indonesian sites, and a KFC gift card issued in Indonesia won't redeem stateside.

Key Challenges

  • Currency Restrictions: US cards operate in USD, Indonesian ones in IDR—leading to conversion issues and merchant rejections.

  • Payment Network Limitations: Many Indonesian cards favor local gateways that don't work internationally.

  • Brand and Licensing Barriers: Global brands run separate programs by region, limiting redemption to .com or local sites only.

  • Digital Compliance Requirements: Cross-border cards trigger varying KYC/AML checks between US and Indonesian regulations.

  • Fulfillment Issues: Physical cards face shipping delays, customs holds, or activation blocks across borders.

For multinational companies spanning the US and Indonesia, these hurdles make unified gifting surprisingly complex.

3 Criteria for US-Indonesia Gift Cards

gift-card-by-country

For a gift card to provide seamless experience for both US and Indonesia recipients, it must meet three essential criteria:

1. Multi-currency support

A cross-border gift card should handle both USD and IDR, either through auto-conversion at redemption or by letting recipients choose their local currency and region.

This ensures someone in New York and another in Jakarta both redeem for brands that actually work locally.

2.  Global Catalog

Instead of locking recipients into one store, the best US-Indonesia gift cards connect to catalogs of popular brands in each country.

That way, every recipient transforms the same reward into what matters most to them.

3. Digital Delivery

Digital gift cards provide smoother experiences than physical gift cards, eliminating shipping delays, customs issues, and fulfillment headaches.

Recipients gain instant access via email and redeem online in just a few clicks.

Best Gift Card Options for the US and Indonesia

us-indonesia-flag

When it comes to gift cards that work seamlessly across the US and Indonesia, only a few products deliver smooth experiences for both senders and recipients.

1. Toasty Choice Card

The Toasty Choice Card is built for distributed teams and global customer bases, making it the top choice when you need one reward that works across both the US and Indonesia.

It supports local brands and currencies in each country, so recipients see options native to their market—all managed from a single dashboard.

Fully digital, it lets you send cards instantly by email at scale, skip international shipping or activation hassles, and track delivery in one place. Perfect for HR, sales, and customer marketing programs.

Why it's ideal for US-Indonesia gifting

  • Works seamlessly across 90+ countries, including both the US and Indonesia.

  • Recipients choose from extensive brand catalogs—local favorites plus international options.

  • Automatically handles currency and brand localization for region-specific choices.

  • Delivered instantly via email—no printing, shipping, or manual distribution needed.

  • Completely fee-free for both senders and recipients.

💡 Example: An HR manager in New York and a sales lead in Jakarta both receive a Toasty Choice Card. Each redeems instantly with local merchants in their own currency—no separate US- or Indonesia-specific rewards required.

Catalog for Indonesia

indonesia-redemption-options

 

Here are some available redemption options for Indonesia (subject to change): 

  • GrabGifts Gift Card

  • KFC IDR

  • Matahari Gift Card

  • Hypermart (MPPA Group) IDR

  • Zalora IDR

  • LuLu Hypermarket Gift Card

  • Erafone (Erajaya Group) IDR

  • iBox (Erajaya Group) IDR

  • Eraspace (Erajaya Group) IDR

  • PlayStation Store

  • Garena Shells

  • Voucher CT Corp Regular

  • Transmart Carrefour (CT Corp) IDR

  • Metro IDR

  • Sogo (MAP Group) IDR

  • Kawan Lama Group IDR

  • MPPA Group IDR

  • Erajaya Group IDR

  • RedDoorz Gift Card

  • PAXEL Delivery IDR

  • The Coffee Bean & Tea Leaf (CT Corp) IDR

  • Baskin Robbins (CT Corp) IDR

  • Haagen-Dazs (NEW) IDR

  • DJI Experience Store (Erajaya Group) IDR

  • JD Sports (Erajaya Group) IDR

  • Urban Republic (Erajaya Group) IDR

  • Xiaomi Store (Erajaya Group) IDR

  • Samsung by Erafone (Erajaya Group) IDR

  • Foodmart Primo (MPPA Group) IDR

  • Paris Baguette (Erajaya Group) IDR

For the most up-to-date catalog, view our global catalog here.

2. Swype Global Virtual MasterCard

swype-mastercard

Toasty also provides the Swype Global Virtual MasterCard as an alternative, usable across multiple regions including the US and Indonesia.

This prepaid card offers flexible spending at millions of online and in-store merchants in both markets, anywhere Mastercard is accepted.

Keep in mind non-USD transactions include fees—ideal as a supplement rather than primary gifting solution for high-volume programs.

For full details on fees, restrictions, and usage, see this Swype Global Virtual Mastercard guide.

How to Send US-Indonesia Gift Cards via Toasty

1. Sign up

Get started in minutes with one unified platform—no need to manage separate country-specific services, free forever!

2. Decide on the amount

Set values in USD; the platform automatically handles IDR conversion for Indonesian recipients.

3. Customize the experience

Add your logo, brand colors, and personal message to create unique, on-brand rewards.

4. Upload your recipients

Import US- and Indonesia-based recipients manually or via CSV upload.

5. Send digitally

Choose instant delivery or schedule sends for a future date.

6. Track delivery

Monitor delivery through platform reporting.

Sign-Up   Book a Demo

FAQs

Can the same gift card work in both the US and Indonesia?

Toasty Choice Cards and a few international prepaid cards work seamlessly in both the US and Indonesia. Most single-brand or local cards work in either market—but not across both.

Is Toasty really fee-free?

Toasty remains completely fee-free for both senders and recipients.

Can recipients redeem a Toasty Choice Card for multiple brands?

Yes, recipients browse the full catalog and split their balance across multiple brands as needed—like redeeming part for GrabGifts and the rest for KFC or Zalora. No limits on splitting within the available balance.

Can I send digital gift cards to both US and Indonesia recipients in one order?

Yes—send to both countries simultaneously. Toasty auto-converts currencies: fund in USD, Indonesian recipients see seamless IDR equivalents.

How fast is gift card delivery?

Instant—recipients get their digital card via email within seconds.

Do recipients need an account to redeem?

No account needed. They simply click the email link to browse brands and redeem immediately.

What's the minimum order size?

Minimum funding is $100, but you can start with just 1 recipient at $5. Scale as you grow.

 



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