We’ve been working hard to make Toasty smoother, smarter, and more intuitive for everyone.
Here’s what’s fresh this month — designed to save you time and make managing rewards feel effortless.
November 18, 2025
Collecting W-9 forms doesn’t have to be a hassle anymore.
You can now set up your entities to gather and manage W-9s directly in Toasty’s portal, with all your compliance needs in one place.
1. Set up your entities under Settings → Tax Information.
2. After entering your entity details, select the entity and enable the “Collect W9” toggle to ensure all rewards are properly associated with that entity for accurate W-9 collection.
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3. Recipients will be prompted to complete a W-9 once they receive $600 or more from Toasty within a calendar year.
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4. You can view W9 submissions for applicable recipients under Settings → W9 Submission and send reminder emails if they have not submitted yet.
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Need a full guide? Check out our W-9 Guide for step-by-step instructions.
Keeping your company details up to date just got easier.
Head over to Settings → My Account → Company Info, hit Edit, and update anything you need — no support tickets or back-and-forth required.
Simple, quick, and totally in your control.
Managing orders just got smarter.
For orders with the Refund Option enabled, you can now filter by redemption status to see which rewards were used (and which weren’t) — making tracking and bulk resends a breeze.
Less clicking, more clarity.