Metrolina Nephrology Associates is the region’s most recognized and experienced nephrology group, offering expert care in a compassionate, patient-centered environment.
Guided by a mission to enhance patients’ quality of life, Metrolina Nephrology is committed to delivering the most comprehensive nephrology services available. Through service excellence, ongoing research participation, and continuing education, the organization continues to lead the way in improving outcomes for patients across the Southeast United States.
The Challenge
Before Toasty, Metrolina Nephrology Associates relied on manual processes to manage employee recognition. Gift cards were often purchased individually, activated with fees, and mailed out physically, leading to high costs and time-consuming logistics. On top of that, recipients were limited in where and how they could redeem their rewards, which weakened the overall impact of the gesture. The lack of visibility into usage and redemption also made it difficult to evaluate the effectiveness of their reward program.
The Solution
Metrolina Nephrology Associates adopted Toasty to modernize their incentive process and reduce inefficiencies. The platform immediately streamlined their workflow and cut unnecessary expenses.
Key benefits included:
Setup in just 10 minutes, including customization
Cost savings from eliminating postage and gift card activation fees
Greater redemption flexibility for recipients
Easy-to-track delivery and usage
Consistent monthly recognition with zero hassle
“Toasty has helped us simplify everything. It saves us time, money, and our employees really enjoy the choices they get now.”
The switch has made recognition faster, smoother, and far more appreciated by staff across the organization.
The Results
After switching to Toasty, the team at Metrolina Nephrology Associates has seen both operational and financial improvements. They now save approximately one hour each week by cutting out manual reward distribution. Their overall costs have decreased by an impressive 2,000%, all while enhancing the employee experience with better options and faster delivery. Recognition is now easier to manage—and more meaningful to their staff.