Have team members or clients spread across the US and Japan? You’re definitely not alone.
Many companies operate globally. But when it comes to sending rewards or thank-you gifts, things can get complicated fast.
Most gift cards issued in the United States or Japan are designed strictly for local use. They’re tied to specific currencies (USD or JPY), regional merchants, and country-specific payment systems.
For example, a US Amazon gift card won’t work on Amazon Japan, and Japan-issued gift cards are usually restricted to local platforms and stores.
The challenge? Finding a gift card that works seamlessly in both the US and Japan.
This guide explains why most gift cards fail across borders—and highlights solutions like the Toasty Choice Card, which makes US–Japan gifting simple and scalable.
Gift cards are one of the most popular ways to reward employees and customers worldwide, but international redemption is still a major pain point.
Most gift cards issued in the US or Japan are region-locked, tied to local currencies (USD vs. JPY), and limited by brand or licensing agreements.
For example:
As a result, a US prepaid card may be declined on Japan-based websites, while Japan-only cards generally can’t be redeemed in the US. These regional silos make cross-border gifting far more complex than expected.
Currency restrictions
US cards operate in USD, while Japan cards operate in JPY. This often leads to conversion issues or declined transactions.
Brand and licensing limitations
Even global brands run country-specific gift card programs, restricting redemption to regional websites and catalogs.
Compliance requirements
Cross-border rewards can introduce different KYC and AML obligations depending on the country.
Fulfillment issues
Physical gift cards add friction through shipping delays, customs handling, and activation problems.
For organizations with employees or customers across both the US and Japan, these challenges add up quickly—turning a simple reward into an operational headache.
To work smoothly across the US and Japan, a gift card should meet three key criteria:
The card should support USD and JPY, either through automatic conversion or localized redemption catalogs.
Instead of forcing a single store, the best solution lets recipients choose brands that actually work in their country.
Email delivery avoids shipping delays, customs issues, and manual distribution.
When it comes to finding a gift card that works in both the US and Japan, only a few options deliver a truly smooth experience for everyone involved.
If you’re looking for a gift card that works in both the US and Japan, the Toasty Choice Card is one of the most flexible options available.
It allows recipients to redeem from country-specific catalogs, all managed through a single platform.
Why it’s ideal for US–Japan gifting
💡 Example:
An employee in New York and another employee in Tokyo receive the same Toasty Choice Card. Each redeems locally, in their own currency, without the need for separate gift card programs.
Popular options in Japan (subject to change) include:
For the full, most up-to-date catalog, view the global catalog here.
As an alternative, Toasty also offers the Swype Global Virtual MasterCard, which can be used in both the US and Japan wherever Mastercard is accepted.
Important considerations
For full details on fees, restricted regions, and usage guidelines, refer to the Swype Global Virtual Mastercard documentation.
Are US Amazon gift cards redeemable in Japan?
No. Amazon gift cards are region-locked.
Can Toasty Choice Cards be redeemed in both the US and Japan?
Yes. Recipients see a localized catalog based on their country.
What currencies are supported?
Senders fund in USD; Japan recipients redeem in JPY.
Are there any fees?
No. Toasty is completely fee-free.
How fast can recipients redeem?
Instantly. Gift cards are delivered by email.
Can I send to US and Japan recipients in one order?
Yes. Toasty automatically handles localization.
Do recipients need an account?
No account required. Recipients simply click the email and redeem.